Is ACTO Right for my Sales Reps?
We work with 100+ life sciences companies across industries ranging from pharmaceuticals to medical devices to dental – so we know evaluating technology solutions takes time. We put together this list of frequently asked questions to help you make the right choice for your organization.Book a Demo
How easy will it be to implement or transition to ACTO?
ACTO’s Customer Success team is one of our strongest assets. During the implementation process, you will have access to a hand-picked team of ACTO resources, ranging from Implementation Specialists to Customer Success Managers to Medical Content Specialists. Our team will support you every step of the way, as much or as little as you see fit, from start to finish.
Are we the right size of company to get the most out of ACTO?
ACTO’s platform is robust enough to support companies across the commercialization spectrum, from small, emerging biotech and medical device companies, all the way to global drug and device manufacturers. Regardless of where you are at in your business, we will craft an implementation plan that fits your needs.
Will my field teams use ACTO?
To build ACTO, we looked at 30+ consumer mobile apps and what made their user experiences sticky, then layered this over enterprise-grade technology. This is why our customers have achieved adoption rates as high as 90% with ACTO.
How is ACTO different from other players in the market?
ACTO’s category-defining technology is exclusively life sciences focused. We bring extensive life sciences industry expertise as we work with 100+ pharma, medical device, and dental companies. ACTO is also building the industry’s first Conversational AI Assistant. In addition, we are building a life sciences ecosystem with all life sciences specific partners, tools and integrations you need to educate and engage your key stakeholders.
What if we need help after our implementation is done?
Once you’re fully implemented, the support doesn’t stop there. Our Customer Success Team offers dedicated support before, during and after implementation. Additionally, if you require ongoing support post-implementation, we will meet you where your needs are by offering different levels of support: full time, part-time and hourly, ensuring you and your team are getting the most out of ACTO. Should you need assistance, we provide hands-on support within the hour.
How do I convince other stakeholders?
We help life sciences companies break down silos and work together as a well-oiled machine. To achieve this, we help consolidate all your data and content in one accessible place. ACTO has the potential to involve many different matrix teams across the business unit, to help you create efficiencies within your organization. We can work with you to champion the solution internally with customized demos for each team and a phased rollout plan, so you can gradually pull more stakeholders into the discussion.
“ACTO allows for learning in the flow of work. Our learners are always on the move, and need something quick and easy if they are going to engage in their learning experiences. ACTO focuses on microlearning that is easily accessible on all devices, making for a great user experience.”
Learning Experience Specialist: Technology Innovation & Design at AstraZeneca
“ACTO combines Sales Training and Sales Enablement into one tool. The trainings have clear actions and provide an engaging platform for training. Sales Enablement provides an easy to use platform for sales reps to find sales and marketing content.”
Project Manager, Sales Operations at Philips Respironics
“ACTO has changed the way our sales force operates in a very positive way. We love how it speeds up our sales cycle, puts time back in our day and encourages continuous learning.”
Sales Trainer and Territory Manager at Monaghan Medical